Shipping & Delivery
All orders are shipped via USPS.
The Color Studio & Salon is pleased to offer free ground shipping for orders totaling $49 or more.
For orders under $49 shipping rates will depend on the selected shipping speed and weight/size of the item(s).
Ground and Expedited Methods do not deliver on Sunday. Orders are also subject to delays in line with USPS restrictions.
Please allow additional business days for APO/FPO, Hawaii and Alaska.
We do not ship outside the U.S. at this time (with the exception of APO/FPO addresses and the U.S. territories).
Upon checkout, you will receive an order acknowledgement confirming receipt of your order.
Typically, orders are processed within 1-2 business days.
The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please send us an email.
If the product(s) received do not comply with your order or if the content of the parcel has been damaged, please send us an email with your order number. Inquiries should be reported as soon as possible, but no more than 5 business days from receipt of the order. Please include pictures of the damaged or miss-shipped product(s) if possible. If you do not receive your order within 3-5 business days of the estimated delivery date, please call or send us an email so we may proceed with a lost package investigation.
We do value and appreciate your business.